App / Live
b88fb collects only the information needed to run your account, process transactions through Nagad and Rocket, and keep your session secure across devices. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you open an account with us, we collect information in three broad categories: identity details you submit during registration, transaction data generated when you deposit or withdraw using Nagad or Rocket, and technical data such as device type, browser session tokens and IP address. We use identity details to verify your account and maintain continuity across sessions. Transaction data — including amounts, wallet references and timestamps associated with your Nagad or Rocket activity — is retained for the period required to support disputes, account queries and applicable record-keeping obligations. Technical data helps us deliver the mobile experience and detect unusual access patterns. We do not sell your personal information to third parties. Where we share data with processors — for example, a payment gateway facilitating your Nagad or Rocket transfer — those processors handle data only as instructed by us and for the specific purpose stated. This policy applies to accounts registered through b88fb. It does not override rights or obligations established by the laws of your own jurisdiction. If local law in your region restricts or expands data rights, those local rules take precedence. We update this policy when our practices change; the current version is always published at this address.
Not every interaction on or around your account falls under the same rules. Understanding the boundaries helps you know when this policy protects you directly and when a separate set of terms or a third party's own policy applies instead.
Login sessions, password resets and device authorisation steps are fully within this policy. We record session tokens and access timestamps to support account continuity, and you can request a summary of recent access events through account support.
Deposits and withdrawals processed through Nagad or Rocket generate transaction records held under this policy. The payment gateway's own data terms apply to data processed on their infrastructure; our policy governs only what we receive and store on our side.
Pages you browse, game lobbies you open and cookie preferences you set are tracked to personalise your session and keep navigation state. You can adjust cookie consent through the settings shown in your browser or the consent layer on the site.
Links to external sites, third-party customer support tools or game content delivered by studio providers operate under their own privacy terms. We do not control how those parties handle data once you interact with them outside our platform.
Your account is the primary place to review and manage most of the information we hold about you. Log in and open the account settings section to see the profile details recorded at registration — name, contact information and any identity documents submitted. If something is incorrect, you can update it directly from that screen or contact support to request a correction. For transaction records tied to your Nagad or Rocket activity, the transaction history tab shows what we have on file. If you believe a record is inaccurate, raise it through the support route and we will check against the gateway log. You also have the right to ask what categories of personal data we hold, to request deletion where no retention obligation applies, and to withdraw consent for processing that relies on consent as its legal basis. These rights are subject to the applicable law in your region — availability and scope depend on local rules. Requests that require manual review are handled through our published support contact, not through automated forms.
Open account settings after logging in to see the profile data and contact details we hold. Transaction history shows payment records linked to your Nagad or Rocket wallet references.
Minor profile corrections can be made directly in account settings. For changes to identity documents or payment wallet references, contact support with the corrected details and the account email.
If you want to know what specific data we hold or why a particular record exists, send the question through our support channel with your account email. We will respond based on the information available to us.
Deletion requests and consent withdrawal are handled case by case. Contact support, state the specific data category, and we will confirm whether the request can be fulfilled under applicable retention rules.
If this policy raises a question we have not answered here, reach us through one of the contact routes published on the site. Give your account email and a clear description of the data matter so we can locate the right records quickly.
The live chat widget is available on the site and is the quickest route for account-related privacy questions. Open a chat session and state your account email at the start.
For written requests — corrections, deletion requests or consent withdrawal — use the support email published on our contact page. Include your account email and describe the specific data concern.
The help section inside your account dashboard lists common data and privacy topics. It is the first place to check before raising a manual request through chat or email.
Consistent, verifiable practice is what makes a privacy policy meaningful rather than decorative. Here is how we manage the key areas you should care about.
We keep account and transaction data for the period needed to support account queries, resolve disputes and meet any record-keeping obligations relevant to your jurisdiction. When that period ends and no obligation remains, data is scheduled for deletion.
Session cookies keep you logged in as you move between the lobby and account pages on your phone. Analytics cookies are used only with your consent. You can review and change cookie settings through your browser or the consent layer we display.
Login credentials are stored using one-way hashing. Access to your account data by our staff is restricted to verified support cases. If we detect unusual access — a new device or unfamiliar location — the session may be flagged for review before proceeding.
When we change how we handle data in a material way, we update this page and note the change at the top of the policy. Continuing to use your account after a change is published means you have seen the updated terms; you can always ask support for a summary of what changed.
These are the questions we hear most often about how b88fb handles account and payment data. If your question is not here, reach us through live chat or the support email published on the site.
We collect the details you enter during registration — name, contact information and any identity documents required for account verification. We also record the device and browser session data generated when you first log in, and the wallet reference associated with your Nagad or Rocket account if you make a transaction.
Transaction records tied to your Nagad or Rocket activity are stored on our platform for the period needed to handle disputes and account queries. The payment gateway that processes the transfer holds its own records under its own privacy terms; our copy covers only what arrives on our side of the transaction.
Yes. Log in and open account settings to review the profile data and contact details we have on file. The transaction history tab shows the payment records we hold. If you want a broader summary of all data categories we store, contact support with your account email and we will compile what is available.
Minor details like phone number or email address can be updated directly in account settings. For identity document corrections or wallet reference changes linked to Nagad or Rocket, contact support, provide the corrected information and the account email, and we will update the record after checking.
We share data only with processors that handle specific tasks on our behalf — such as a payment gateway facilitating your Nagad or Rocket transfer. Those parties process data only for the stated purpose and under our instructions. We do not sell personal data or share it for third-party marketing.
Send a deletion request through our support email or live chat. State your account email and the specific data you want removed. We will confirm whether the request can be fulfilled; some records must be kept for the retention period required by applicable rules in your region before deletion is possible.